Return Policy

We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help with a simple and fair return process.

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1. Return Eligibility

You may request a return if:

• The item is damaged, defective, or incorrect
• The product received is not as described
• The request is made within the eligible return period

Items must be unused, in original condition, and with original packaging.

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2. Return Timeframe

Return requests must be submitted within 7–14 days of receiving the product, depending on order conditions.

Requests made after this period may not be accepted.

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3. Refund Process

Once your return is approved and the item is received and inspected:

• Refunds will be processed back to the original payment method
• Processing time may take a few business days depending on the payment provider

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4. Exchanges

If you received a damaged or incorrect item, we may offer a replacement instead of a refund, depending on product availability.

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5. Non-Returnable Items

Certain items may not be eligible for return, such as:

• Items on clearance or final sale
• Products used, damaged after delivery, or not in original condition

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6. Return Shipping

In case of a valid return, instructions for return shipping will be provided. In some cases, return shipping costs may be the responsibility of the customer unless the issue is due to an error on our side.

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7. Late or Missing Refunds

If you haven’t received your refund after approval, please wait a few business days as processing times may vary depending on banks and payment providers.

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8. Support Assistance

For any return or refund-related concerns, assistance is available to help resolve your issue quickly and smoothly.